Welcome to Genie Crystal
**Shipping and Delivery Information**
At genie crystal , we understand the importance of timely and reliable delivery to ensure that your business operations run smoothly. We are committed to providing you with a seamless shipping experience for all your rhinestone orders. Below are details about our shipping and delivery process:
**1. Shipping Methods:**
We offer a variety of shipping methods to accommodate your specific needs, including:
- **Fulfilled by Amazon US FBA:** Some of our rhinestone products are sold on Amazon in the United States. You can buy them directly from Amazon or from us (you can save at least 20% for the same product).
- **Expedited Shipping:** If you require faster delivery, we offer expedited shipping options for quicker turnaround times. Please contact us for pricing and availability.
- **International Shipping:** We ship worldwide to serve our global clientele. International shipping rates and delivery times may vary depending on the destination country and shipping method selected.
**2. Order Processing Time:**
Once your order is placed and payment is confirmed, our dedicated team works diligently to process your order promptly. Order processing typically takes 5 business days before your shipment is dispatched.
**3. Shipment Tracking:**
For your peace of mind, we provide shipment tracking information for all orders. Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor the progress of your shipment in real-time.
**4. Delivery Estimates:**
Delivery estimates may vary depending on factors such as the shipping method selected, the destination address, and any unforeseen delays in transit. While we make every effort to ensure timely delivery, please note that delivery times are not guaranteed and may be subject to carrier delays or customs clearance procedures for international shipments.
**5. Shipping Costs:**
Shipping costs are calculated based on factors such as the shipping method selected, the weight and dimensions of your order, and the destination address. You will have the opportunity to review shipping costs before finalizing your order during the checkout process.
**6. Delivery Confirmation:**
Upon delivery of your order, please inspect the shipment carefully for any signs of damage or discrepancies. If you encounter any issues with your order, please contact our customer service team immediately for assistance.
**7. Customer Support:**
Our dedicated customer support team is here to assist you with any questions or concerns you may have regarding shipping and delivery. Please don't hesitate to reach out to us for personalized assistance.
At genie crystal , we are committed to providing you with a seamless shipping experience and ensuring that your rhinestone orders reach you in a timely manner. Thank you for choosing us as your trusted partner in wholesale rhinestones.
If you have any further questions or require assistance, please contact us at info@geniecrystal.com.
Warm regards,
Genie crystal
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